Shipping
YES!! We Ship across Canada.
Orders before 1:00 pm MST for Canada Post are shipped the same day, Monday – Friday (excluding holidays). Orders after 1:00 pm MST will be shipped the next business day. Expedited packages through Canada Post include up to $100 value in insurance on the parts inside. Regular Parcel does NOT include insurance.
Purolator orders will ship out on Tuesday and Thursday. If you need 'hold for pick up', pop the location of where you will pick it up in your notes on the cart page.
In Store Pick Up - We offer in store pickup at no charge if you can make it to our location. Please contact us using our parts request form for after hours pick up times if you can’t make it during business hours. We enjoy meeting our customers and we don’t mind staying a bit late if it makes it more convenient to you.
We do not ship internationally.
Once an order leaves our store and is accepted by the shipping company - We are NOT responsible for shipping times!
Alberta Motorsports Sales & Salvage Ltd is NOT responsible for stolen parcels. If a parcel was left at your address and has gone missing; we will file a claim with your shipper (Canada Post or Courier service) on your behalf, however we will not re-ship or refund your order until the shipping company has deemed the parcel as lost or undelivered.
We are also NOT responsible for incorrect / incomplete shipping addresses. Please let us know as soon as possible if you have entered an incorrect address, we will be able to correct this before the items ship. However once your package has been picked up by Canada Post or Courier, we cannot. If your parcel is returned to us: we will contact you for updated information - there will be additional shipping charges at counter rates, as this is charged back to us for the return.
Our shipping calculator is based on a 4 dimensional algorithm of the item(s) in your cart. If required, we will refund overage costs on shipping once packaging is completed.
Note: we may substitute boxes for shipping envelopes as needed.
Out of Zone Shipping - For our customers in the NWT, Yukon and Nunavut; Canada Post seems to be our only shipping option at this time.
*** Due to shipping restrictions by all carriers we are unable to ship snowmobile hoods or tunnels, as well as ATV, UTV frames, large fenders or fuel tanks from any unit.***
Damage During Shipping – Notify us immediately if your package is damaged or you suspect it is lost or missing as most often it is the shipper (us in this case) who must initiate the claim. If a signature is required by the carrier please make a note on the documents of visible damages before signing. If damage is visible please take digital photos; this will help us validate the claim with the carrier. This applies whether it has been delivered by regular mail or courier.