FAQ's
Do you have questions? If you do not find the answer here...contact us with our parts request form! We look forward to hearing from you!
Click on one of the FAQ pages in the drop down menu or use our quick links below to learn more about us.
A few quick questions/answers...
Easy Peasy Lemon Squeezy!
You get to choose when you check out your cart. Purolator or Canada Post. Pick up at our store location is always available.
Canada Post
We ship Canada Post shipments on Tuesday and Thursday. Please note that Canada Post Regular service does not include shipping insurance. Expedited service includes $100 of insurance.
Purolator
We have fantastic rates with Purolator! Our driver will only pick up shipments on Tuesday and Thursday.
How long will it take to get my goodies?
Your shipping choice will give you the estimated time of arrival, you will receive an email with a tracking number so you can see how fast/slow it's moving.
Porch Pirates
If your parcel is lost or stolen by porch pirates we will work with you to find it, but there will be no option for refunds or replacements of the order.
HEY! I want a part that can't be shipped, what do I do now?
Unfortunately some of our parts can't be shipped. If you can arrange pick up at our store, that's awesome! If you can't make it here, and the item is just too large to ship by Canada Post, possibly it might ship by courier.
Note: Items that will not be able ship courier include - Snowmobile hoods, ATV fenders, Frames or Tunnels.
Can I put my items on hold and pick them up in store and pay then?
No, sorry! Many of our items are "one only". We have had experience in the past, that the holding customer does not show... this is a bummer for the customer that really wanted the part and honestly for us as well.